At LuckLeopard we take responsible gambling seriously. We want players to enjoy their time with us while keeping play safe and controlled. Our policies and tools are designed to protect customers, reduce harm and offer clear routes for support if gambling stops being fun.
We apply simple principles to keep play sensible: clear account controls, proactive checks where needed, and easy access to help. We treat every customer fairly, verify age and identity as required, and act quickly when there are signs of risky behaviour. We work to make sure people understand the risks and can choose limits that suit them.
You can set daily, weekly and monthly deposit limits from your account settings. Limits can be lowered immediately and increases normally require a cooling-off period to prevent impulsive changes. Setting a limit is straightforward and can help you manage how much you spend.
Loss limits allow you to cap losses over a chosen period. Session controls include reality checks and automatic session time reminders so you know how long you have been playing. These tools are visible in the Responsible Gambling area and can be adjusted at any time.
If you need a short break you can use a temporary time-out to lock your account for a set period. For more serious concerns, full self-exclusion is available and will block access for the chosen duration. Self-exclusion can be requested via your account settings or by contacting support; when applied, access to the site and any marketing communications will be stopped for the agreed period.
Look out for warning signs such as chasing losses, borrowing to gamble, playing for long uninterrupted periods, or changes to work or family life because of gambling. If you notice these signs in yourself or someone else, consider activating limits or taking a break straight away.
Set a budget before you play and stick to it, use deposit and loss limits, take regular breaks and avoid gambling when stressed or upset. Keep track of time and money spent and treat gambling as paid-for entertainment rather than a way to make money. If you choose to gamble, do so with money you can afford to lose.
If you need specialist help in the United Kingdom, recognised organisations include GamCare, GambleAware, Gamblers Anonymous and NHS local services. These groups offer confidential advice, counselling and practical support. If you require immediate emotional support, Samaritans are available 24/7.
If you want to discuss options with us, contact our support team via the Help Centre and we will assist with setting limits, applying self-exclusion or referring you to external services. For account-related queries mentioning your choice to restrict access, our staff at Lucky Leopard will act promptly and discreetly.
