Lucky Leopard Casino Terms of Use
These Terms and Conditions explain the rules that apply when you use Lucky Leopard. They set out the relationship between us and our players, covering account responsibilities, eligibility, acceptable use, promotions, payments and how we handle disputes. By registering or using the site you agree to comply with these terms and any additional rules displayed in specific sections of the site.
Account responsibilities
You are responsible for keeping your account details accurate and secure. Use correct personal information when registering and notify us of any changes. You must not share your login credentials or allow others to access your account.
Account verification
We may ask for identity and address documents to verify your account before processing withdrawals or when required by our compliance checks. Typical documents include passport, driving licence or national ID and a recent utility bill or bank statement. Verification may also include requests for source‑of‑funds evidence for large transactions.
Security
If you suspect unauthorised access to your account you must tell us immediately. We may suspend access while we investigate. We are not responsible for losses arising from users who fail to keep login details secure.
Eligibility requirements
To use Lucky Leopard you must be at least 18 years old and comply with any local laws that apply to you. Only one account is permitted per person, household, payment method, IP address and device. We reserve the right to close duplicate or fraudulent accounts and to withhold funds where abuse or misrepresentation is suspected.
Some countries are restricted from joining the site. It is your responsibility to ensure online gambling is permitted in your jurisdiction before registering.
Acceptable platform use
Our services must not be used for illegal activity, money laundering, collusion, bonus abuse or manipulation of games. Attempts to exploit technical faults, use prohibited strategies where expressly banned, or to abuse promotional offers may result in account suspension, cancellation of wagers, forfeiture of winnings and closure of the account.
General bonus and promotion rules
Promotions are governed by their specific terms which form part of these Terms and Conditions. Bonuses may be limited to one per person/household and are subject to wagering, contribution and maximum bet rules while active. Certain games may be excluded from bonus play. We will cancel promotional balances or winnings where we reasonably believe a promotion has been abused.
Deposits and withdrawals
We accept a range of payment methods shown in the cashier. Deposits are generally available instantly; withdrawals are subject to verification checks and processing times. We may apply minimum and maximum limits and require further information before releasing funds. Chargebacks or disputed transactions may lead to account restrictions and withholding of funds until resolved.
Dispute resolution
If you have a complaint contact our support team at [email protected]. We aim to acknowledge and investigate complaints promptly. Where we cannot reach an immediate resolution we will explain next steps and any further information required. Disputes will be handled in line with applicable law and our internal procedures.
Updates to Terms and Conditions
We may update these Terms and Conditions from time to time. We will publish revised terms on the site and may notify you by email. Continued use of the service after changes are posted constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account.