Lucky Leopard Casino Lucky LeopardCasino
Log in

Privacy and Data Policy

This Privacy Policy explains how we collect, use and protect personal information when you create an account or otherwise interact with Lucky Leopard. We describe the types of data we hold, why we process it and the measures we take to safeguard your privacy. If you have questions about your personal information, you can contact [email protected].

Types of data we collect

Personal data

We collect information that identifies you or allows us to contact you, including your name, date of birth, address, email address, telephone number, and identity documents where required for verification. Account credentials, security questions and correspondence with customer support are included under personal data.

Technical data

Technical data includes IP address, device and browser information, operating system, screen resolution, and connection data. We also collect usage information such as pages viewed, search terms, session times and game activity to maintain and improve our services.

Transactional data

Transactional data covers payment and billing information, deposit and withdrawal records, wager and outcome histories, currency selected, and records of promotions or bonuses applied to an account. This information is used for account management, payment processing and to meet compliance obligations.

Use of information

We use personal and technical information to:

  • create and manage your account and provide the services you request;
  • process deposits, withdrawals and other transactions;
  • verify identity and prevent fraud, money laundering or other unlawful activity;
  • respond to enquiries and provide customer support;
  • analyse and improve our website, games and features;
  • send service messages, and marketing communications where you have consented.

Data protection practices

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss or disclosure. These measures include encryption for data in transit, access controls for authorised personnel, monitoring and staff training. We retain data only as long as necessary to fulfil the purposes described or to comply with legal and regulatory obligations.

Cookies and tracking technologies

We use cookies and similar technologies for site functionality, analytics and, where applicable, advertising. Some cookies are essential to use the service, while others help us understand how the site is used. You can manage or block cookies through your browser settings or via the cookie controls presented when you first visit the site.

User rights

You have rights in relation to your personal data, including the right to access, correct, restrict or object to processing, request deletion and, where applicable, data portability. You may also withdraw consent to marketing communications at any time.

Access, correction and deletion of data

To exercise your rights, manage your account settings or contact [email protected]. We may ask you to verify your identity before acting on a request. Deleting certain information may affect your ability to use the service and could result in account closure in line with our terms.

Information sharing and third parties

We share information with service providers who perform functions on our behalf, such as payment processors, identity verification services, fraud prevention partners and hosting providers. We may also disclose information to comply with legal requirements or in connection with investigations. Third parties process data under contract and are required to protect it.

Privacy policy updates

We may update this policy from time to time. We will publish any revised policy on the site and, where appropriate, notify account holders of material changes. Please check this page periodically for the latest version.