These Terms and Conditions set out the rules that govern use of the Lucky Leopard platform and the relationship between us (the operator) and anyone who registers an account or uses our services. They explain your responsibilities as a user, the standards of acceptable use, and how we handle deposits, withdrawals, promotions and disputes. By registering or continuing to use the site you agree to be bound by these terms and any additional rules published in your account or on the site.
You are responsible for keeping your account details secure and for all activity that occurs under your account. You must provide accurate, current and complete information when registering and promptly update any changes. You must not share your login credentials or allow others to use your account. We may suspend or close accounts where there is reason to suspect unauthorised access, misuse, fraud, or any breach of these terms.
Only persons who meet the eligibility criteria may open an account. You must be at least 18 years old and permitted by local law to use online gambling services in your jurisdiction. We may refuse registration or restrict access where a user is from a prohibited territory or does not meet verification requirements. We carry out identity and age verification checks and may request documentation to confirm eligibility before allowing certain activity or processing withdrawals.
Users must not use the platform for illegal purposes, money laundering, or to attempt to circumvent system security or controls. Prohibited behaviour includes collusion, use of bots or unauthorised software, bonus abuse, multiple accounts by the same individual, and attempting to manipulate games or results. We monitor user activity and may limit, withhold or reverse transactions, suspend play, or close accounts where prohibited conduct or patterns of abuse are detected.
Promotions are subject to specific terms that apply in addition to these general conditions. Bonus funds are separate from real‑money balances and will be subject to wagering requirements, contribution restrictions by game type, and maximum bet limits during any wagering period. Where we identify abuse, collusion or manipulation associated with a promotion we may withhold bonuses or winnings and take further action under these terms.
Deposits must be made using valid payment methods in your name. We may set deposit limits and you can apply responsible‑gambling limits in your account. Withdrawals are subject to account verification and any applicable limits. We may require additional documentation or checks before processing withdrawals and reserve the right to delay or refuse a withdrawal where required for compliance, fraud prevention or due to suspicious activity.
If you have a complaint you should contact our customer support team who will aim to resolve the matter promptly. If a dispute cannot be resolved directly, we will follow internal escalation procedures and, where applicable, outline any independent dispute resolution options available to you. Decisions made under these terms will be based on our records and any supporting documentation provided.
We may amend these terms at any time. Material changes will be notified to registered users via the site or by email where reasonably practicable. Continued use of the platform following notification of changes constitutes acceptance of the updated terms. You should review the terms regularly and stop using the service if you do not accept any change.
